This policy describes how ElpisIA collects and processes your personal data on shop.elpisia.com, in accordance with the General Data Protection Regulation (GDPR).
Data controller
David Defoy, sole trader (French entrepreneur individuel, EI), trading as ElpisIA — Logement 5, 383 chemin du Bac, 60610 Lacroix-Saint-Ouen, France — SIREN 533 168 647 — contact: contact form.
Data collected
- Orders: name, e-mail address, billing details.
- Customer account: login details and order history.
- Courses: if you purchase a course, your e-mail address is used to create your access on the formations.elpisia.com platform (Moodle).
- Browsing: technical data strictly necessary for the site to function (session, basket).
Purposes and legal basis
- Processing orders and supplying products and courses — performance of the contract.
- Managing your account and customer service — performance of the contract.
- Sending information about our products — consent (you may unsubscribe at any time).
- Meeting accounting and legal obligations — legal obligation.
Recipients
Your data is never sold. It may be passed to our processors strictly for the purpose of delivering the service: our host (o2switch), the course platform (Moodle, formations.elpisia.com) and, for payments, payment providers (e.g. PayPal). Our applications (e.g. Polyapps) run entirely locally and collect no data.
Retention period
Order data is kept for the duration of the commercial relationship and then archived in line with legal obligations (up to 10 years for accounting records). Account data is kept until the account is deleted.
Your rights
You have the right of access, rectification, erasure, restriction, objection and portability, as well as the right to withdraw your consent. To exercise them: contact form. You may also lodge a complaint with the French data protection authority (CNIL, www.cnil.fr) or with the supervisory authority of your country of residence.
Cookies
The site uses only the cookies necessary for it to function (session, basket). No advertising cookie is placed without your consent.
This document is a translation provided for information only. In the event of any discrepancy, the French version prevails.