{"id":3287,"date":"2026-07-16T23:32:53","date_gmt":"2026-07-16T21:32:53","guid":{"rendered":"https:\/\/shop.elpisia.com\/confidentialite\/"},"modified":"2026-07-16T23:37:54","modified_gmt":"2026-07-16T21:37:54","slug":"confidentialite","status":"publish","type":"page","link":"https:\/\/shop.elpisia.com\/en\/confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>This policy describes how <strong>ElpisIA<\/strong> collects and processes your personal data on <strong>shop.elpisia.com<\/strong>, in accordance with the General Data Protection Regulation (GDPR).<\/p>\n<h2>Data Controller<\/h2>\n<p>ElpisIA \u2014 contact: <strong>contact@elpisia.com<\/strong>.<\/p>\n<h2>Data Collected<\/h2>\n<ul>\n<li><strong>Order:<\/strong> name, email address, billing information.<\/li>\n<li><strong>Customer Account:<\/strong> login credentials and order history.<\/li>\n<li><strong>Training:<\/strong> When you purchase a course, your email address is used to create your account on the platform <em>formations.elpisia.com<\/em> (Moodle).<\/li>\n<li><strong>Navigation:<\/strong> Technical data strictly necessary for the website to function (session, shopping cart).<\/li>\n<\/ul>\n<h2>Purposes and Legal Basis<\/h2>\n<ul>\n<li>Order Processing and Delivery of Products\/Training \u2014 <em>performance of the contract<\/em>.<\/li>\n<li>Account Management and Customer Service \u2014 <em>performance of the contract<\/em>.<\/li>\n<li>Product Information \u2014 <em>consent<\/em> (You can unsubscribe at any time.)<\/li>\n<li>Compliance with Accounting and Legal Requirements \u2014 <em>legal obligation<\/em>.<\/li>\n<\/ul>\n<h2>Recipients<\/h2>\n<p>Your data is never sold. It may be shared with our service providers strictly for the purpose of providing the service: hosting provider (o2switch), learning platform (Moodle, formations.elpisia.com), and, for payments, payment service providers (e.g., PayPal). Our applications (e.g., Polyapps) work <strong>100 % locally<\/strong> and do not collect any data.<\/p>\n<h2>Shelf Life<\/h2>\n<p>Order data is retained for the duration of the business relationship and then archived in accordance with legal requirements (up to 10 years for accounting records). Account data is retained until the account is deleted.<\/p>\n<h2>Your Rights<\/h2>\n<p>You have the rights to access, rectify, erase, restrict, object to, and transfer your personal data, as well as the right to withdraw your consent. To exercise these rights: <strong>contact@elpisia.com<\/strong>. You can also file a complaint with the CNIL (www.cnil.fr).<\/p>\n<h2>Cookies<\/h2>\n<p>This site uses only the cookies necessary for its operation (session cookies, shopping cart cookies). No advertising cookies are stored without your consent.<\/p>","protected":false},"excerpt":{"rendered":"<p>La pr\u00e9sente politique d\u00e9crit comment ElpisIA collecte et traite vos donn\u00e9es personnelles sur shop.elpisia.com, conform\u00e9ment au R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD). Responsable du traitement ElpisIA \u2014 contact&nbsp;: contact&#064;elpisia&#046;com. Donn\u00e9es collect\u00e9es Commande&nbsp;: nom, adresse e-mail, \u00e9l\u00e9ments de facturation. Compte client&nbsp;: identifiants et historique de commandes. Formations&nbsp;: en cas d&rsquo;achat d&rsquo;une formation, votre e-mail [&hellip;]<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3287","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"","author_link":"https:\/\/shop.elpisia.com\/en\/author\/"},"uagb_comment_info":0,"uagb_excerpt":"La pr\u00e9sente politique d\u00e9crit comment ElpisIA collecte et traite vos donn\u00e9es personnelles sur shop.elpisia.com, conform\u00e9ment au R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD). Responsable du traitement ElpisIA \u2014 contact&nbsp;: contact&#064;elpisia&#046;com. Donn\u00e9es collect\u00e9es Commande&nbsp;: nom, adresse e-mail, \u00e9l\u00e9ments de facturation. Compte client&nbsp;: identifiants et historique de commandes. Formations&nbsp;: en cas d&rsquo;achat d&rsquo;une formation, votre e-mail&hellip;","_links":{"self":[{"href":"https:\/\/shop.elpisia.com\/en\/wp-json\/wp\/v2\/pages\/3287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.elpisia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.elpisia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.elpisia.com\/en\/wp-json\/wp\/v2\/comments?post=3287"}],"version-history":[{"count":1,"href":"https:\/\/shop.elpisia.com\/en\/wp-json\/wp\/v2\/pages\/3287\/revisions"}],"predecessor-version":[{"id":3289,"href":"https:\/\/shop.elpisia.com\/en\/wp-json\/wp\/v2\/pages\/3287\/revisions\/3289"}],"wp:attachment":[{"href":"https:\/\/shop.elpisia.com\/en\/wp-json\/wp\/v2\/media?parent=3287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}