This policy describes how ElpisIA collects and processes your personal data on shop.elpisia.com, in accordance with the General Data Protection Regulation (GDPR).
Data Controller
ElpisIA — contact: contact@elpisia.com.
Data Collected
- Order: name, email address, billing information.
- Customer Account: login credentials and order history.
- Training: When you purchase a course, your email address is used to create your account on the platform formations.elpisia.com (Moodle).
- Navigation: Technical data strictly necessary for the website to function (session, shopping cart).
Purposes and Legal Basis
- Order Processing and Delivery of Products/Training — performance of the contract.
- Account Management and Customer Service — performance of the contract.
- Product Information — consent (You can unsubscribe at any time.)
- Compliance with Accounting and Legal Requirements — legal obligation.
Recipients
Your data is never sold. It may be shared with our service providers strictly for the purpose of providing the service: hosting provider (o2switch), learning platform (Moodle, formations.elpisia.com), and, for payments, payment service providers (e.g., PayPal). Our applications (e.g., Polyapps) work 100 % locally and do not collect any data.
Shelf Life
Order data is retained for the duration of the business relationship and then archived in accordance with legal requirements (up to 10 years for accounting records). Account data is retained until the account is deleted.
Your Rights
You have the rights to access, rectify, erase, restrict, object to, and transfer your personal data, as well as the right to withdraw your consent. To exercise these rights: contact@elpisia.com. You can also file a complaint with the CNIL (www.cnil.fr).
Cookies
This site uses only the cookies necessary for its operation (session cookies, shopping cart cookies). No advertising cookies are stored without your consent.
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